Shipping Policy

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Shipping cost standard

We currently do not offer international shipping, only delivery throughout New Zealand.

The local delivery partner is CourierPost, and Shipping cost is 8 NZD  (including GST) per order for the Auckland area and 9.2 NZD  (including GST)  per order for areas outside Auckland.

Delivery times

Once your order is processed and verified, the system will automatically send an email to inform you of your order number, which is convenient for future inquiry and tracking of order progress.

All orders will be picked up and packed by our warehouse staff. Orders placed before 2pm on weekdays will be shipped on that day and orders placed after 2pm will be shipped on the following day. Orders will not be shipped or processed on weekends and public holidays. Normally, you will receive the package 1-2 days after it is sent.

Please note that orders may be delayed if we are heavily booked at that time. If for any reason there is any significant delay in processing your order, we will contact you. Once we ship your order, we have no control over any shipping delays caused by any reason. Our goal is to work with the service provider to track and track your order and resolve any issues as quickly as possible, but please understand that this may not always be possible.

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